Allstate Solar LLC (“Allstate Solar,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit allstatesolarllc.com or submit a request through our website.
1. Who We Are
Allstate Solar LLC is a full-service, all-in-house solar sales and installation company serving homeowners and businesses in Tampa, Florida and Houston, Texas.
- Phone: 832-920-6070
- Email: help@allstatesolarllc.com
- Website: https://allstatesolarllc.com/
2. Information We Collect
We collect information you provide directly and limited technical data needed to operate our website securely.
Information You Provide
Free Quote Form (homepage): first name, last name, email address, phone number, location (state/area), property type, and optional message.
Financing Pre-Qualification Form (/financing): first name, last name, email address, phone number, ZIP code, estimated credit range, and project type.
We do not intentionally collect sensitive personal information such as Social Security numbers or full financial account numbers through these website forms.
Information Collected Automatically
- IP address (hashed) for spam and abuse prevention through our rate-limiting system
- Server and access logs (browser type, pages visited, timestamps) maintained by our hosting provider
- Session identifiers used to issue CSRF security tokens for form submissions
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and contact you about solar services
- Process financing pre-qualification requests and connect you with appropriate GreenSky loan options
- Provide customer support by phone or email
- Prevent fraud, spam, and abuse of our forms
- Maintain and improve website security and performance
- Comply with applicable legal obligations
4. How We Share Your Information
We do not sell your personal information.
We may share information only in these circumstances:
- Allstate Solar team members who need the information to respond to your inquiry
- GreenSky and authorized financing partners when you submit a pre-qualification request, so we can provide loan options through our financing program
- Service providers that help us operate our website and email systems, under confidentiality obligations
- Legal requirements when required by law, court order, or to protect our rights and safety
5. Cookies & Similar Technologies
We use a minimal set of essential technologies. We do not use advertising cookies, retargeting pixels, or third-party analytics trackers.
| Type | Purpose | Duration |
|---|---|---|
| PHP session cookie | CSRF token for secure form submissions | Session (expires when browser closes) |
Local storage (as_cookie_consent) |
Remembers that you accepted our cookie notice | Until you clear browser data |
| Session storage (form limits) | Prevents duplicate form submissions in a single session | Until browser tab is closed |
When you click Accept on our cookie notice, we store your preference in local storage so the banner does not reappear. You can clear this at any time through your browser settings.
6. Third-Party Services
Our website may connect to or display content from third parties, including:
- Google Fonts for typography (fonts.googleapis.com / fonts.gstatic.com)
- GreenSky for solar financing (linked from our Financing page)
- Social media platforms (Facebook, Instagram, Google Maps) linked from our footer
These third parties have their own privacy policies. We encourage you to review their practices when you leave our site or interact with their services.
7. Data Retention
We retain personal information for as long as needed to:
- Respond to your inquiry and provide requested services
- Maintain business records related to solar consultations and projects
- Meet legal, tax, or regulatory requirements
Rate-limiting data (hashed IP timestamps) is automatically purged on a rolling hourly basis. Server logs are retained according to our hosting provider’s standard policies.
8. Security
We implement reasonable technical and organizational measures to protect your information, including:
- HTTPS encryption for data in transit
- CSRF tokens and honeypot fields on forms
- Rate limiting to prevent abuse
- Content Security Policy and other security headers
- Restricted access to API configuration and server-side scripts
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. Your Rights & Choices
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal exceptions
- Opt out of marketing communications
To exercise these rights, contact us at help@allstatesolarllc.com or 832-920-6070. We will respond within a reasonable timeframe.
10. Florida & Texas Residents
Allstate Solar operates primarily in Florida and Texas. If you are a resident of either state, you may have additional privacy rights under applicable state law. Contact us using the information below to learn more or submit a request.
We do not sell personal information and do not engage in targeted advertising using personal data collected through this website.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Allstate Solar LLC
Email: help@allstatesolarllc.com
Phone: 832-920-6070
Offices: Tampa, Florida & Houston, Texas